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Effective date: April 10, 2026
Shipping Policy
24 Hours Vape currently focuses on orders for the EU market. We offer both EU warehouse and international warehouse fulfillment, depending on product availability.
1. Shipping Regions
We currently sell to customers in the EU. Fulfillment may be arranged through EU warehouse stock or international warehouse stock.
2. Delivery Time
Estimated delivery times are as follows:
- EU warehouse orders: 3–7 business days
- International warehouse orders: 7–20 business days
3. Shipping Fees
Shipping fees apply to most orders. Orders over €400 qualify for free shipping.
4. Taxes
Taxes are already included in the amount paid at checkout.
5. Tracking
Tracking information is provided after shipment.
6. Address Changes
Shipping addresses may be changed before the order has been shipped. Once the order has been dispatched, address changes are no longer possible.
7. Delivery Delays
Delivery times are estimates only. Delays may happen due to warehouse processing, carrier issues, customs procedures, public holidays, or other shipping conditions outside our control.
FAQ
Do you ship from EU warehouse?
Yes. Selected products are available from EU warehouse stock.
How long does delivery take?
EU warehouse orders usually take 3–7 business days. International warehouse orders usually take 7–20 business days.
Do you offer free shipping?
Yes. Orders over €400 qualify for free shipping.
Are taxes included?
Yes. Taxes are included in the amount paid at checkout.
Will I receive a tracking number?
Yes. Tracking information is provided after shipment.
Can I change my shipping address?
Yes, but only before the order has been shipped.
Can I cancel my order?
Yes. Orders can be cancelled before shipment. Once shipped, they cannot be cancelled.
Do you accept returns after shipment?
No. Orders are not eligible for return or refund after shipment, and opened products are not accepted for return.
Is this website for adults only?
Yes. This website is intended only for customers aged 18 and over.
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